Search results

International benchmarking is increasingly used to inform information and communications policy. The paper aims to discuss the conditions under which learning from the experience in other jurisdictions (communities, nations, and super‐national regions) is possible.

Research from different disciplines is reviewed and synthesized to provide an integrated conceptual framework that can be used to design more robust international benchmarking approaches.

Drawing lessons from the policy experience in other jurisdictions is more difficult than is commonly perceived. Nonetheless, as long as the conditions for policy learning are met and it is properly done, international comparisons yield valuable data that can be used to improve the design of information and communications policy.

In conducting internationally comparative inquiries, researchers need to ascertain that the prerequisites of the methods employed are aligned with the structure of the problems that are investigated. Each method (e.g. qualitative, qualitative comparative analysis, panel data) has strengths and weaknesses and may not be an appropriate tool. Given these concerns, methodological pluralism and regular attempts to triangulate findings with other methods would be desirable.

Policymakers should resist the temptation to search for “best practice” approaches elsewhere and to imitate them. Successful policy approaches, while learning from abroad, need to be adapted to, and attuned with, local conditions.

The paper provides a timely discussion of the intricacies of benchmarking to improve policy decisions. It cautions against blind‐faith reliance on best practice models and encourages policy diversity as a way to facilitate continuous learning.

This paper proposes to describe a model and the results of a simulation exercise used to compare welfare outcomes for four governance regimes that might be employed for wireless services: two spectrum ownership regimes and two open commons regimes. Aims also to examine practical implications for policy makers.

A formal economic model was constructed and computational techniques were employed to explore the welfare consequences of alternative applications of policy instruments.

For the model examined, the market does as well as can be expected from government in setting interference tolerance for both types of regimes. However, commons regimes always generate excessive entry. While the theoretical optimum achievable by government in an ownership regime exceeds predicted welfare for a commons regime, for most model specifications the difference is not too large and an ownership regime can easily under‐perform a commons regime if imperfectly‐informed policy makers set policy variables incorrectly.

The necessity of using computational methods limits the generality of the findings.

The modeling approach and analysis identify critical tradeoffs that must be addressed by policy makers in designing spectrum governance institutions.

This analytical approach makes possible hitherto impossible, side‐by‐side performance comparisons for alternative governance regimes. The framework can be extended and generalized to other policy issues.

Looks at the shift in emphasis in Australia, from a historical perspective and examines the growing fears in the community that citizens may become disenfranchised as a result. Argues that a slavish adherence to efficiency through technological advance risks undervaluing the complementarity of information in the community. Concludes that focusing on efficiency and quantification moves away from noting the constitutional and democratic scope of telecommunications.

The first Wisconsin Ph.D.s who came to MSU with an institutional bent were agricultural economists and included Henry Larzalere (Ph.D. 1938) whose major professor was Asher Hobson. Larzalere recalls the influence of Commons who retired in 1933. Upon graduation, Larzalere worked a short time for Wisconsin Governor Phillip Fox LaFollette who won passage of the nation’s first unemployment compensation act. Commons had earlier helped LaFollette’s father, Robert, to a number of institutional innovations.⁴ Larzalere continued the Commons’ tradition of contributing to the development of new institutions rather than being content to provide an efficiency apologia for existing private governance structures. He helped Michigan farmers form cooperatives. He taught land economics prior to Barlowe’s arrival in 1948, but primarily taught agricultural marketing. One of his Master’s degree students was Glenn Johnson (see below). Larzalere retired in 1977.

The purpose of this paper is to conceptualize error reporting as a strategy for informal workplace learning and investigate nurses’ error reporting cost/benefit evaluations and associated behaviors.

A longitudinal survey study was carried out in a hospital setting with two measurements (time 1 [t1]: implementation of a critical incident reporting (CIR) system; t2: three months after t1). Correlational and hierarchical cluster analyses were used to interpret the data.

Positive cost-benefit correlations and negative cross-correlations were found, with no substantial changes over time. “Reporters” and “learners” were differentiated regarding error-reporting behaviors. Cost-benefit perceptions predicted membership in the “reporters” group; perception of effort costs negatively predicted an error-reporting preference.

This study was limited, in that only a questionnaire was used to collect data.

Stressing the benefits of CIR systems should contribute to reducing employees’ perception of reporting costs; thus, ease of use is a critical factor in CIR system use.

The study empirically probes a well-established theoretical model, and various ideas for further research are suggested.

Many marketplace examples suggest that using gamification in the online retail shopping context boosts sales and positively affects customer loyalty. Nevertheless, more research is needed to understand the effects of digital games on consumer behavior and their underlying psychological mechanisms. Therefore, this article explores how combining games and monetary rewards impacts customer satisfaction, loyalty and word-of-mouth (WOM) intentions.

To test our hypotheses, we designed two online laboratory experiments to stimulate an online shopping situation, as gamification in online retailing has the potential to affect an important set of outcomes for service firms throughout the consumer decision process (Hofacker et al., 2016).

The results of two lab experiments demonstrate that playing a shopping-related game without monetary participation incentive positively influences all three relational outcomes because games enhance consumers' enjoyment of the overall shopping experience. However, our findings also show that monetary rewards used to incentivize game participation diminish these effects. Gamification loses its positive effects if games are combined with monetary rewards, as consumers no longer play games to derive inherent enjoyment, but rather the extrinsic motivation of receiving a discount. We draw managerial implications about how gamification effectively and profitably fosters strong customer relationships and thus increases customer lifetime value and equity.

This research is the first to investigate the combined effects of gamification and price discounts that require consumers to play the game in order to receive the discount. Focusing on an online shopping context, this article contributes to research on motivation by providing new and more nuanced insights into the psychological process underlying the gamification effects on consumer' long-term attitudes (i.e. satisfaction) and relational behaviors (i.e. positive WOM and loyalty) toward a retailer.

Based on our findings, we provide recommendations for marketers that explain how gamification can be a profitable and efficient tool to foster strong customer relationships. Retail managers should use gamification as a less costly alternative to typical price discounts.

Two laboratory experiments investigate how the separate and combined use of games and price discounts affects consumers' satisfaction, positive WOM intentions and loyalty. Playing a shopping-related game increases satisfaction with the retailer and positive WOM intentions as well as loyalty. Monetary rewards used to incentivize game participation eliminate the positive effects of gamification.

Videoconference interviews and asynchronous interviews are increasingly used to select applicants. However, recent research has found that technology-mediated interviews are less accepted by applicants compared to face-to-face (FTF) interviews. The reasons for these differences have not yet been clarified. Therefore, the purpose of this paper is to take a closer look at potential reasons that have been suggested in previous research.

The present study surveyed 154 working individuals who answered questions concerning their perceptions of FTF, videoconference and asynchronous interviews in terms of perceived fairness, social presence and the potential use of impression management (IM) tactics. Furthermore, potential attitudinal and personality correlates were also measured.

Technology-mediated interviews were perceived as less fair than FTF interviews and this difference was stronger for asynchronous interviews than for videoconference interviews. The perceived social presence and the possible use of IM followed the same pattern. Furthermore, differences in fairness perceptions were mediated by perceived social presence and the possible use of IM tactics. Additionally, affinity for technology and core self-evaluations correlated positively with perceptions of videoconference interviews but not with those of FTF and asynchronous interviews.

This is the first study to compare fairness perceptions of FTF, videoconference and asynchronous interviews and to confirm previous assumptions that potential applicants perceive technology-mediated interviews as less favorable because of impairments in social presence and the potential use of IM.

Focusing on Johannes L. Sadie, a South African economist hired to investigate the economic options of Southern Rhodesia at the time of the Unilateral Declaration of Independence (UDI), this chapter examines the historical, ideological, pedagogical, and international influences of the intersection between economic discourse and racial ideology. Using the example of the Sadie recommendations, this chapter examines how the changing political context informed the state’s approach to the economy. A reading of the context in which Sadie was hired to justify Rhodesia’s UDI and provide legitimacy to its economic policies sheds light onto the Ian Smith regime’s approach to an alternative post-imperial (but not post-settler) state and economy, but it also speaks of the ways in which economic discourse can be deployed for political purposes by authoritarian regimes.